Privacy Policy

This policy explains how Cohorta collects, uses, and protects personal data for the member platform.

Data we collect

• Account details: email address and group membership.
• Profile data you provide (photos, prompts, preferences).
• Usage data needed to operate the service (logins, device metadata, IP address).
• Support requests and communications.
• Billing data where subscriptions are enabled (handled by our payment provider).

How we use data

• Provide and secure the service, including account access and group membership.
• Operate messaging, matchmaking, and notifications.
• Handle support requests and incident response.
• Process subscription billing and prevent fraud.

Sharing and processors

We use vetted processors to deliver the service, including infrastructure hosting, email delivery, payments, and support tooling. A current list of processors is maintained in the operator compliance inventory.

Data retention

We retain account data while your account is active and as needed to meet legal, security, and operational requirements. Deletion requests are handled through our DSAR workflow.

Your rights

You can request access, correction, export, or deletion of your data. Use the in-app support flow or the support contact listed for your group.

Related policies

Review our Terms and Cookie Policy.